Privacy Policy

Last updated: September 2026

At aer studio, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and store your information when you visit our store or make a purchase.

Information We Collect

When you place an order or register on our site, we collect information such as your name, email address, mailing address, phone number, and payment information. We may also collect information automatically, such as your IP address and browsing behaviour, to improve your experience.

How We Use Your Information

To process and fulfil your orders
To send order confirmations and shipping updates
To respond to your enquiries and provide customer support
To send marketing communications (only if you have opted in)
To improve our website and services

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors and shipping carriers) solely to fulfil your order.

Cookies

Our site uses cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies in your browser settings, though this may affect some site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil orders and comply with legal obligations.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To do so, please contact us at hello@aerstudio.co.nz.